17:53:46 My PowerBook G4 1.3GHz 15" began acting up in Aug05. Repair is a good thing, but you might run into trouble in dealing with the management of this particular store if it's clear Apple cannot repair your hardware. They will try and help you, but if it's something they can't fix then they will ship it off for repair. I am just referring to the manager.īringing Apple products here for fixing is a good idea, but keep in mind that the Genius Bar folks can only do so much. Their Genius Bar is good and they are really polite here. you're tech savvy and a simple swap of the HD/etc won't fix it) to the store and instead deal with Apple directly via their 800 number/ship them the machine - unless it's something simple like an iPod (that they will likely just switch out for you). I would suggest you not bring in defective hardware (that you know is broken - e.g. I had spoken with him about getting my unit replaced or refunded and he shipped it off for repair, didn't return my calls until it was back from repair, and then called me saying "It's all fixed and back from repair!" Eventually he agreed to replace my unit. He also lied (telling me he could not refund or replace it). I went through 5 repairs on my iBook before the manager agreed to refund or replace my laptop. I purchased my iBook G4 from this store and have had nothing but terrible experiences with their management.
Since January 2006, it has been near impossible to make a reservation ahead of time due to an overload of customers. If you don't make a reservation before going there you'll end up doing it on the spot, anyway. If you want to take your hardware to the "Genius Bar," you should make a reservation beforehand.
#Sacramento ca apple store software
Like the store on the CSUS campus, this one honors the Apple Educational Discount for college students (just present your student ID and your driver's license - or if you don't drive, give your address and social security number) (note that the in-store educational discounts apply only toward hardware you must purchase via Apple's online store to receive the software educational pricing). Located in the Arden Fair Mall, the Apple Store is a retail storefront that is owned and operated by Apple and provides sales and technical support for Apple and Apple related products. 1689 Arden Way, Sacramento in Arden Fair Mall
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